Privacy Policy
- We value your privacy
- We collect personal information
- How we use your personal information
- Disclosure of personal information
- Security of personal information
- Your rights and choices
- Updates to our Privacy Policy
- Contact us
1. We value your privacy
At Australian Energy Assessments, we are committed to protecting the privacy and confidentiality of your personal information. We understand the importance of maintaining the privacy and security of your personal data and strive to comply with all applicable privacy laws.
2. We collect personal information
In order to provide you with efficient and personalized services, we may collect certain personal information from you. This may include but is not limited to your name, contact information, property details, and energy consumption data. We collect this information when you voluntarily provide it to us or when you use our website or services.
3. How we use your personal information
The personal information we collect is used for various purposes, including but not limited to:
- Conducting energy assessments and property inspections
- Providing energy upgrade information and recommendations
- Assessing and rating property efficiency
- Complying with applicable building standards and regulations
- Improving our services and customer experience
We may also use your personal information for marketing and promotional purposes, but only if you have provided your consent to receive such communications.
4. Disclosure of personal information
We may disclose your personal information to third parties in the following circumstances:
- To trusted service providers who assist us in delivering our services, such as energy auditors, technical consultants, or contractors
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
We take reasonable steps to ensure that any third parties with whom we share your personal information are bound by confidentiality and appropriate privacy obligations.
5. Security of personal information
We prioritize the security of your personal information and have implemented reasonable technical and organizational measures to protect it against unauthorized access, use, disclosure, or loss. However, please be aware that no security measures can provide absolute protection, and we cannot guarantee the security of your personal information.
6. Your rights and choices
You have certain rights and choices regarding your personal information. You may have the right to:
- Access, update, or correct your personal information
- Request the deletion of your personal information
- Withdraw your consent for certain data processing activities
- Object to the processing of your personal information
- Opt-out of receiving marketing communications
To exercise these rights or make choices regarding your personal information, please contact us using the details provided in Section 8.
7. Updates to our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review our Privacy Policy periodically for any updates. The revised Privacy Policy will be effective immediately upon posting on our website.
8. Contact us
If you have any questions, concerns, or inquiries regarding our Privacy Policy or the handling of your personal information, please contact us via the provided contact details on our website. We will strive to address your concerns as expeditiously as possible.In case of any questions regarding our Privacy Policy, please do not hesitate to reach out to us. We value your privacy and are committed to maintaining the confidentiality and security of your personal information.