What does the assessment cost and include?
The onsite assessment is $170 + GST, or $187 including GST. We assess the applicable Victorian rental minimum standards, record the property's condition with photos and explain defects or missing evidence. The completed report is emailed with a secure shareable link and downloadable PDF.
Which rental minimum standards are covered?
We work through the relevant 15 categories, including bathrooms, toilets, kitchen and laundry facilities, lighting, locks, heating, ventilation, windows and coverings, cord anchors, bins, mould and damp, structural soundness, weatherproofing and electrical-safety evidence. Applicability depends on the property, tenancy and assessment date.
When should I book the assessment?
Arrange it early enough to identify and address defects before advertising or offering the property for rent. Send any existing reports and relevant tenancy information when booking. The inspection helps identify what needs attention; booking an assessment does not itself make a non-compliant property ready to advertise.
Are electrical, gas and smoke safety services included?
They are separate services. We record relevant observations and available specialist evidence, but the minimum standards assessment does not replace licensed electrical or gas testing or the annual smoke alarm service. You can select those services in the same enquiry for coordinated booking.
What access and documents do you need?
Arrange safe access to every relevant room, external area and item being assessed. Provide the latest electrical and gas reports, any applicable exemption evidence and details of known defects. If access or specialist evidence is missing, the report identifies the limitation and the follow-up needed.
What happens if the property does not meet a standard?
The report identifies the affected item, evidence and practical next action. Some findings need repairs; others need a licensed trade or specialist assessment before a conclusion can be reached. Repairs are separate from this assessment. An unresolved item is not marked compliant simply because a report has been issued.
Is this a government compliance certificate?
No. You receive a dated assessment report with observed findings, supporting evidence and limitations. It is not a government-issued certificate, a structural engineering report or a guarantee about hidden defects or future condition. Separate professional reports remain necessary where the particular standard requires them.
When will I receive the report?
The completed onsite assessment report is emailed the same day, with a secure shareable link and downloadable PDF for your property records. It clearly identifies any defects, inaccessible areas or missing specialist evidence, so a completed report is not confused with a finding that every standard has been met.
Do the new energy-efficiency standards apply now?
Victoria's additional energy-efficiency requirements phase in from 2027, with different dates and triggers for different measures. We apply the requirements relevant to the property and assessment date. Future requirements can be highlighted for planning, without incorrectly recording a future rule as a current failure.
Do I need another assessment every year?
This is a dated assessment rather than an annual certification programme. Rental providers must keep the property compliant, and changes to its condition, tenancy circumstances or applicable rules can require further checking. Annual smoke alarm servicing and the applicable two-year electrical and gas checks have their own schedules.
Do all six new requirements start on 1 March 2027?
No. They have different triggers. Heating and hot water changes apply when an existing system fails and cannot be repaired. Cooling, showerhead and ceiling-insulation requirements can be triggered by a new rental agreement or conversion to month-to-month. Draughtproofing begins from 1 July 2027, and cooling reaches all rentals from 1 July 2030.
Do I have to replace working heating or hot water equipment in 2027?
Not simply because the date arrives. The new heating and hot-water efficiency requirements are triggered when the existing system permanently fails and cannot be repaired. Current minimum standards still apply in the meantime.
Does every ceiling need R5.0 insulation?
The new requirement applies to ceiling spaces, or parts of ceiling spaces, where no insulation is present. If insulation is already present, the Victorian guidance says no upgrade is required under this specific standard, regardless of its rating or material. Exemptions can also apply.
Can draughtproofing begin as soon as gaps are found?
Not where the property has gas appliances. A licensed plumber must complete a gas safety check before the work starts, and the check must be less than six months old when the work is completed. If unsafe unflued or open-flued appliances are identified, the draughtproofing must not proceed.
Does a Home Energy Rating prove that the rental complies?
No. A rating can help explain how the home performs and which improvements may help, but compliance is checked against each legal standard and its evidence. Electrical, gas, plumbing and installation work may also need the relevant licensed or qualified professional.
Are exemptions available?
Yes, but they depend on the particular standard and property. Examples can include centralised systems, owners corporation or heritage restrictions, unsafe or inaccessible spaces and insufficient installation space. Keep evidence for any exemption you rely on and confirm it against the current regulations.