Heating and cooling guide

Reduce the load before sizing the system

Comfort depends on the home, climate, rooms and operating pattern as well as the appliance. Start with draughts, insulation and shading, then compare equipment sized for the spaces you will actually use.

Start with the home

Lower demand before buying capacity

Seal and insulate

Address uncontrolled draughts, curtains, shading and insulation where practical. A lower heating or cooling load can change the size and running pattern you need.

Choose the rooms

Record which rooms need conditioning, their floor area, ceiling height, orientation, glazing and how often they are occupied.

Use the local climate zone

For non-ducted air conditioners, compare the Zoned Energy Rating Label for the hot, average or cold zone that applies to your location.

Compare systems

Separate efficiency from suitability

Reverse-cycle air conditioning

Reverse-cycle systems move heat instead of creating it directly. Government guidance says market models can provide about 3 to 6 units of heating or cooling for each unit of electricity used.

  • Compare similar capacities in the correct climate zone
  • Check heating performance at low outdoor temperatures
  • Record indoor and outdoor noise ratings
  • Ask how zoning and part-load operation are controlled

Existing gas or resistive heating

Do not compare appliance fuel prices alone. Include efficiency losses, electrical fan use, fixed gas charges that may remain, room coverage and whether another gas appliance keeps the connection necessary.

  • Confirm flue and ventilation safety requirements
  • Price any switchboard or electrical work
  • Identify rooms that can be conditioned separately
  • Model the expected hours and thermostat settings
Written quote checklist

Require enough detail to compare like with like

Do not size from floor area alone.

A site assessment should consider climate, construction, glazing, orientation, insulation, air leakage, occupancy and room use. Oversizing can add cost and reduce effective part-load operation.

Current support

Check incentives by postcode before signing

Heating and cooling assistance is location and eligibility dependent. Use the Australian Government rebate directory, then confirm the program directly with the administering government or provider before accepting a quote.