Customers with context
Keep customer records, service sites and their jobs together. Open the history when the next enquiry comes in.
Start with what you already know.Your customers, quotes, jobs, schedule and team. Together in TLink.
From the first enquiry to the final invoice, keep the work and the people behind it connected. Built for the office, the field and the households counting on you.
A valid ABN and business approval are required before workspace access.
A customer record should lead to their job. A quote should lead to the agreed work. The office and field team should be able to pick up the same story.
Keep customer records, service sites and their jobs together. Open the history when the next enquiry comes in.
Start with what you already know.Prepare products, quantities and optional packages. Share a secure review link and the matching issued PDF so customers can ask, accept or decline.
Make the scope and next step clear.Create appointments, assign work and view the team schedule. Propose arrival windows for customers to review.
Keep the office and the field in step.Bring forms, photos, files, tasks and saved answers into the job record. Give field staff access to the work they are assigned.
Carry the job context into the field.Use team chats and calls in Connect. Set manager, office and field access, then adjust individual permissions to suit each role.
Give people the access their work needs.Track quotes, issued invoices and recorded payment status. Keep your product catalogue and pricing close to the commercial record.
Follow the job through to the paperwork.View jobs and customers on a map, then open the linked record. Keep location, customer context and the work itself within reach.
Design and measurement tools can also support quote preparation. Check site conditions and measurements before relying on a proposed layout.
Good business software should make the customer's journey easier too.
Put scope, options and equipment in one secure review link, with a matching PDF. Customers can respond without creating an account.
Propose appointment windows and let the customer review the next step before work starts.
Marketplace enquiries follow recorded service areas, capabilities and household consent. Private plans and documents are not opened up to every trade.
TLink has optional connections for accounting, calendars and business email. Availability and setup are shown inside your business workspace.
Sync eligible issued invoices to your connected accounting account. A PDF download is a document export; accounting sync requires a configured connection and account setup.
Send TLink appointments to a connected calendar. The business owner can privately view accepted external events in Schedule. Provider availability, sign-in and permissions are required.
Connect one business sending address and let authorised staff send from it. Outgoing email only; replies remain in your business mailbox. Provider sign-in, availability and connection status apply.
Customer payment collection stays with your business and chosen payment arrangements. TLink records payment status. Optional SMS and number rental have separate charges shown before purchase; third-party services can have their own fees.
Core software is A$0, with no seat, lead, job or quote access charge. Your licences, insurance and business responsibilities still apply.
Set up your free businessProvide a valid ABN, business details, service areas and capabilities.
Supply the required evidence. An authorised reviewer must approve the business before workspace access.
Set permissions, add customers and jobs, and configure the optional connections you choose.
Marketplace matching gives eligible approved trades access to consented enquiries. It does not guarantee leads, exclusive placement or booked work.
Read the TLink standards How optional connections work